/* ==========================================================================
   Thilanka Luxury Concierge & WhatsApp Chatbot Widget Styles
   ========================================================================== */

.concierge-root {
  position: fixed !important;
  bottom: 30px !important;
  right: 95px !important;
  z-index: 99990 !important;
  font-family: 'Raleway', system-ui, -apple-system, sans-serif !important;
  margin: 0 !important;
  padding: 0 !important;
  box-sizing: border-box !important;
}

.concierge-root * {
  box-sizing: border-box !important;
}

/* Floating Round Trigger Button */
.concierge-trigger-btn {
  width: 54px !important;
  height: 54px !important;
  background: linear-gradient(135deg, #d4af37 0%, #b3843b 100%) !important;
  color: #ffffff !important;
  border: none !important;
  border-radius: 50% !important;
  padding: 0 !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  cursor: pointer !important;
  box-shadow: 0 10px 30px rgba(212, 175, 55, 0.45) !important;
  transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1) !important;
  position: relative !important;
  outline: none !important;
  text-decoration: none !important;
}

.concierge-trigger-btn:hover {
  transform: translateY(-4px) scale(1.08) !important;
  box-shadow: 0 15px 35px rgba(212, 175, 55, 0.6) !important;
}

.concierge-trigger-btn:active {
  transform: scale(0.94) !important;
}

.concierge-trigger-icon {
  font-size: 22px !important;
  color: #ffffff !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
}

.pulse-dot {
  position: absolute !important;
  bottom: 3px !important;
  right: 3px !important;
  width: 10px !important;
  height: 10px !important;
  background-color: #25d366 !important;
  border-radius: 50% !important;
  border: 2px solid #18181b !important;
  box-shadow: 0 0 0 0 rgba(37, 211, 102, 0.7) !important;
  animation: conciergePulse 2s infinite !important;
  display: inline-block !important;
}

@keyframes conciergePulse {
  0% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(37, 211, 102, 0.7); }
  70% { transform: scale(1); box-shadow: 0 0 0 8px rgba(37, 211, 102, 0); }
  100% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(37, 211, 102, 0); }
}

.concierge-unread-dot {
  position: absolute !important;
  top: -4px !important;
  right: -4px !important;
  background: #e63946 !important;
  color: #fff !important;
  font-size: 10px !important;
  font-weight: 800 !important;
  width: 18px !important;
  height: 18px !important;
  border-radius: 50% !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  border: 2px solid #18181b !important;
}

/* Proactive Teaser Speech Bubble */
.concierge-teaser-bubble {
  position: fixed !important;
  bottom: 95px !important;
  right: 95px !important;
  background: rgba(24, 24, 27, 0.95) !important;
  backdrop-filter: blur(12px) !important;
  -webkit-backdrop-filter: blur(12px) !important;
  border: 1px solid rgba(212, 175, 55, 0.35) !important;
  border-radius: 16px !important;
  padding: 12px 34px 12px 14px !important;
  box-shadow: 0 15px 35px rgba(0, 0, 0, 0.45) !important;
  max-width: 250px !important;
  z-index: 99989 !important;
  opacity: 0 !important;
  visibility: hidden !important;
  transform: translateY(12px) scale(0.95) !important;
  transition: all 0.35s cubic-bezier(0.16, 1, 0.3, 1) !important;
  cursor: pointer !important;
}

.concierge-teaser-bubble.active {
  opacity: 1 !important;
  visibility: visible !important;
  transform: translateY(0) scale(1) !important;
}

.teaser-content {
  display: flex !important;
  align-items: center !important;
  gap: 10px !important;
}

.teaser-emoji {
  font-size: 18px !important;
  line-height: 1 !important;
}

.teaser-content p {
  color: #f4f4f5 !important;
  font-size: 12.5px !important;
  font-weight: 600 !important;
  line-height: 1.35 !important;
  margin: 0 !important;
}

.close-teaser-btn {
  position: absolute !important;
  top: 6px !important;
  right: 8px !important;
  background: transparent !important;
  border: none !important;
  color: rgba(255, 255, 255, 0.5) !important;
  font-size: 16px !important;
  line-height: 1 !important;
  cursor: pointer !important;
  padding: 2px 4px !important;
  transition: color 0.2s ease !important;
}

.close-teaser-btn:hover {
  color: #ff4d4d !important;
}

/* Concierge Drawer Window */
.concierge-drawer {
  position: fixed !important;
  bottom: 95px !important;
  right: 30px !important;
  width: 380px !important;
  max-width: calc(100vw - 40px) !important;
  height: 560px !important;
  max-height: calc(100vh - 120px) !important;
  background: rgba(24, 24, 27, 0.96) !important;
  backdrop-filter: blur(16px) !important;
  -webkit-backdrop-filter: blur(16px) !important;
  border: 1px solid rgba(212, 175, 55, 0.3) !important;
  border-radius: 20px !important;
  box-shadow: 0 25px 60px rgba(0, 0, 0, 0.7) !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: translateY(20px) scale(0.95) !important;
  transition: all 0.35s cubic-bezier(0.16, 1, 0.3, 1) !important;
  z-index: 99995 !important;
}

.concierge-drawer.active {
  opacity: 1 !important;
  visibility: visible !important;
  pointer-events: auto !important;
  transform: translateY(0) scale(1) !important;
}

/* Header */
.concierge-header {
  padding: 16px 20px !important;
  background: linear-gradient(180deg, rgba(39, 39, 42, 0.95) 0%, rgba(24, 24, 27, 0.95) 100%) !important;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
}

.concierge-header-info {
  display: flex !important;
  align-items: center !important;
  gap: 12px !important;
}

.concierge-avatar {
  width: 42px !important;
  height: 42px !important;
  max-width: 42px !important;
  max-height: 42px !important;
  background: #18181b !important;
  border: 1px solid rgba(212, 175, 55, 0.4) !important;
  border-radius: 12px !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 6px !important;
  position: relative !important;
  box-sizing: border-box !important;
  overflow: hidden !important;
  flex-shrink: 0 !important;
}

.concierge-avatar img {
  width: 100% !important;
  max-width: 30px !important;
  height: auto !important;
  object-fit: contain !important;
  display: block !important;
}

.online-indicator {
  position: absolute !important;
  bottom: 2px !important;
  right: 2px !important;
  width: 8px !important;
  height: 8px !important;
  background: #25d366 !important;
  border: 2px solid #18181b !important;
  border-radius: 50% !important;
}

.concierge-title {
  color: #ffffff !important;
  font-size: 15px !important;
  font-weight: 700 !important;
  margin: 0 0 2px 0 !important;
  line-height: 1.2 !important;
}

.concierge-subtitle {
  color: #d4af37 !important;
  font-size: 11px !important;
  font-weight: 500 !important;
  display: block !important;
}

/* Close Button Hover Refinement (Only X turns red on hover, no background shape change) */
.concierge-close-btn {
  background: transparent !important;
  border: none !important;
  color: rgba(255, 255, 255, 0.7) !important;
  font-size: 24px !important;
  font-weight: 300 !important;
  cursor: pointer !important;
  line-height: 1 !important;
  padding: 4px 8px !important;
  border-radius: 0 !important;
  transition: color 0.2s ease, transform 0.2s ease !important;
  box-shadow: none !important;
  outline: none !important;
}

.concierge-close-btn:hover,
.concierge-close-btn:focus {
  color: #ff4d4d !important;
  background: transparent !important;
  transform: scale(1.15) !important;
}

/* Chat Body */
.concierge-chat-body {
  flex: 1 !important;
  padding: 16px !important;
  overflow-y: auto !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 14px !important;
  scroll-behavior: smooth !important;
}

.concierge-chat-body::-webkit-scrollbar {
  width: 4px;
}

.concierge-chat-body::-webkit-scrollbar-thumb {
  background: rgba(212, 175, 55, 0.2);
  border-radius: 10px;
}

/* Chat Messages */
.chat-msg {
  display: flex !important;
  flex-direction: column !important;
  max-width: 85% !important;
  animation: chatMsgFadeIn 0.3s ease forwards !important;
}

@keyframes chatMsgFadeIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.bot-msg {
  align-self: flex-start !important;
}

.user-msg {
  align-self: flex-end !important;
}

.msg-content {
  padding: 12px 16px !important;
  border-radius: 16px !important;
  font-size: 13px !important;
  line-height: 1.55 !important;
}

.bot-msg .msg-content {
  background: rgba(39, 39, 42, 0.9) !important;
  color: #e4e4e7 !important;
  border: 1px solid rgba(255, 255, 255, 0.08) !important;
  border-top-left-radius: 4px !important;
}

.user-msg .msg-content {
  background: linear-gradient(135deg, #d4af37 0%, #b3843b 100%) !important;
  color: #ffffff !important;
  border-top-right-radius: 4px !important;
  font-weight: 500 !important;
}

.msg-content p {
  margin: 0 0 8px 0 !important;
  color: inherit !important;
}

.msg-content p:last-child {
  margin-bottom: 0 !important;
}

.msg-time {
  font-size: 10px !important;
  color: rgba(255, 255, 255, 0.4) !important;
  margin-top: 4px !important;
}

.bot-msg .msg-time { align-self: flex-start !important; }
.user-msg .msg-time { align-self: flex-end !important; }

/* Typing Indicator */
.typing-dots {
  display: flex !important;
  align-items: center !important;
  gap: 4px !important;
  padding: 8px 12px !important;
}

.typing-dots span {
  width: 6px !important;
  height: 6px !important;
  background: #d4af37 !important;
  border-radius: 50% !important;
  animation: typingBounce 1.4s infinite ease-in-out both !important;
}

.typing-dots span:nth-child(1) { animation-delay: -0.32s; }
.typing-dots span:nth-child(2) { animation-delay: -0.16s; }

@keyframes typingBounce {
  0%, 80%, 100% { transform: scale(0); }
  40% { transform: scale(1); }
}

/* Action Buttons inside Chat */
.concierge-actions-wrap {
  display: flex !important;
  flex-direction: column !important;
  gap: 6px !important;
  margin-top: 8px !important;
}

.concierge-action-btn {
  display: block !important;
  text-align: center !important;
  padding: 8px 12px !important;
  border-radius: 10px !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  text-decoration: none !important;
  transition: all 0.2s ease !important;
  background: rgba(255, 255, 255, 0.08) !important;
  color: #ffffff !important;
  border: 1px solid rgba(255, 255, 255, 0.15) !important;
}

.concierge-action-btn.primary {
  background: #d4af37 !important;
  color: #18181b !important;
  border-color: #d4af37 !important;
}

.concierge-action-btn:hover {
  transform: translateY(-1px) !important;
  background: rgba(255, 255, 255, 0.18) !important;
}

.concierge-action-btn.primary:hover {
  background: #f3cf65 !important;
}

/* Options Grid Menu */
.concierge-options-grid {
  display: grid !important;
  grid-template-columns: repeat(2, 1fr) !important;
  gap: 8px !important;
  margin-top: 6px !important;
}

.concierge-option-btn {
  background: rgba(39, 39, 42, 0.7) !important;
  border: 1px solid rgba(212, 175, 55, 0.2) !important;
  color: #ffffff !important;
  padding: 10px 12px !important;
  border-radius: 12px !important;
  font-size: 11.5px !important;
  font-weight: 600 !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  transition: all 0.2s ease !important;
  text-align: left !important;
}

.concierge-option-btn i {
  color: #d4af37 !important;
  font-size: 13px !important;
}

.concierge-option-btn:hover {
  background: rgba(212, 175, 55, 0.15) !important;
  border-color: #d4af37 !important;
  transform: translateY(-1px) !important;
}

.concierge-option-btn.whatsapp-highlight {
  grid-column: span 2 !important;
  background: rgba(37, 211, 102, 0.15) !important;
  border-color: rgba(37, 211, 102, 0.4) !important;
  color: #25d366 !important;
  justify-content: center !important;
}

.concierge-option-btn.whatsapp-highlight i {
  color: #25d366 !important;
}

.concierge-option-btn.whatsapp-highlight:hover {
  background: rgba(37, 211, 102, 0.3) !important;
}

/* Direct WhatsApp Quick Bar */
.concierge-whatsapp-bar {
  padding: 12px 16px !important;
  background: rgba(18, 18, 20, 0.95) !important;
  border-top: 1px solid rgba(255, 255, 255, 0.08) !important;
}

.concierge-wa-btn {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  background: #25d366 !important;
  color: #ffffff !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  padding: 10px 16px !important;
  border-radius: 12px !important;
  text-decoration: none !important;
  box-shadow: 0 4px 15px rgba(37, 211, 102, 0.3) !important;
  transition: all 0.2s ease !important;
}

.concierge-wa-btn:hover {
  background: #20ba5a !important;
  transform: translateY(-1px) !important;
  box-shadow: 0 6px 20px rgba(37, 211, 102, 0.45) !important;
}

/* Mobile Responsiveness (< 768px) */
@media (max-width: 767.98px) {
  .concierge-root {
    position: fixed !important;
    bottom: 85px !important;
    left: 15px !important;
    right: auto !important;
  }

  .concierge-teaser-bubble {
    position: fixed !important;
    bottom: 148px !important;
    left: 15px !important;
    right: auto !important;
    max-width: 240px !important;
  }

  .concierge-trigger-btn {
    width: 48px !important;
    height: 48px !important;
  }

  .concierge-trigger-icon {
    font-size: 19px !important;
  }

  .concierge-drawer {
    position: fixed !important;
    bottom: 0 !important;
    right: 0 !important;
    left: 0 !important;
    width: 100vw !important;
    max-width: 100vw !important;
    height: 82vh !important;
    max-height: 82vh !important;
    border-radius: 20px 20px 0 0 !important;
    border-bottom: none !important;
  }

  .concierge-options-grid {
    grid-template-columns: 1fr !important;
  }

  .concierge-option-btn.whatsapp-highlight {
    grid-column: span 1 !important;
  }
}